Hi DianeMy DB kitchen/utility room/dining room was installed at end of last year and we are absolutely delighted with the outcome. The rooms are fabulous but the whole process was fantastic too. You have an amazing team and the contractors you use are excellent too. I’ve never ever experienced such a ‘can do’ attitude. Nothing was ever a problem or too much trouble. If I was unsure about something, alternatives were always suggested. The desire to get it right for your clients is really demonstrated.
What brings me to email you is the continued excellent service I received last Sunday from Martin Haggart. I had emailed him I the morning after a leak had been discovered the night before. I had asked him to come and have a look on Monday. But by the time he had made contact with me, he was already planning to come to house, with humidifier and bring Nick the plumber. I was in London for the day and when I got home that night, the room was tidied and water back on. And it wasn’t even a problem resulting from the kitchen work.
I can’t thank Martin enough. The ethos you have installed in your team is excellent and I would not hesitate to recommend your company to anyone looking for a new kitchen.
Kind regards
Lesley